Delivery Information

We deliver to the areas shown below. Once we have received and processed your order you will be contacted to arrange delivery.

Customer Delivery Questionnaire

• Will someone be home on the day we are delivering?
• If YES – would they be able to help unload if needed?
• If NO – where would you like your items left?
  Please note – we only offer a kerbside delivery as standard therefore the delivery vehicle needs to be able to access your chosen drop off point so items can be taken straight off the side.
• If delivering heavy items (such as concrete posts, sleepers, sheds or dumpy bags of bark) we may need to use our vehicle with a crane or if 2 person delivery required, charge for PREMIUM delivery which is an extra £25,
• Is your property hard to find?
• If YES - maybe you could provide us with your WHAT-3-WORDS location in delivery notes 
• Do you have any overhead cables / trees that may cause an issue?
• Is your access wide enough for the vehicle to manoeuvre into and out of position?

If you have any special requirements (i.e. your items need to be carried around the back of your property or there are steps involved etc.) then please let a member of staff know and will endeavour to make the relevant arrangements. Please however note that there will be an additional charge of £25.00 if we need to send 2 delivery perople.

The standard delivery charges are as follows:

Zone 1 (LOCAL) – BA16, BA5, BA6, TA5, TA6, TA7, TA8, TA9, BS21, BS22, BS23, BS24, BS25, BS26, BS27, BS28, BS29, BS40, BS48, BS49

Zone 2 – REMAINING BA, TA AND BS POSTCODES – *NOT* LISTED IN ZONE 1

Zone 3 – Any postcode beyond BA, TA and BS - Please arrange your own courier